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Orders
Below are some of are common questions about orders
How do I care for my cotton products?
We recommend washing your cotton items in cold or warm water with a gentle detergent. Avoid using bleach, and tumble dry on a low setting to maintain the softness and longevity of the fabric.
Are your products eco-friendly?
Absolutely! We are committed to sustainability and ethical practices. Our products are made from eco-friendly materials, and we strive to minimize our environmental impact throughout our production process.
What materials are used in The Cotton Stories products?
All our products are crafted from the finest quality cotton, ensuring durability, comfort, and a luxurious feel. We prioritize using sustainable and ethically sourced materials.
Are your products hypoallergenic?
Yes, our cotton products are hypoallergenic, making them safe and comfortable for people with sensitive skin or allergies.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Do you ship internationally?
Yes, we offer international shipping to many countries. Please check our shipping policy for more details on delivery times and costs.
When will my order be shipped?
Typically it will Ship 3-7 days after the Product get dispatch.
Note: Due to national Holidays the product may get Delayed.
What is your return policy?
We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it within 7 days of receipt for a full refund or exchange. Please visit our returns page for more information.
How can I contact customer service?
You can reach our customer service team via email at info.thecottonstories@gmail.com or by phone at +91 63946 43098. We are available Monday to Sunday, 8 AM to 6 PM (IST).